✦ Legal

Delete your aloka account.

Request deletion of your aloka account and associated personal information. Send the request from the email address connected to your aloka account.

Last updated: May 26, 2026 Contact: hello@aloka.live

Account deletion request

Use the button below to open a pre-filled email request. For security, we may need to verify your identity before deleting your account.

Send email to
hello@aloka.live

Use subject line
Account deletion request — aloka

Include your account email
Add your name if it is available in the app.

Request account deletion

What will be deleted

When your request is verified, we will delete or anonymize personal information associated with your account, including where applicable:

Account profile information;
Check-in history;
Reminder and alarm settings;
Family Circle relationships;
Trusted contact connections;
Emergency contact information;
Notification preferences;
Other personal information connected to your aloka account.

What may be retained

We may retain limited information where required or permitted by law, including for:

Legal compliance;
Security and fraud prevention;
Payment, subscription, tax, or accounting records;
Dispute resolution;
Backup and disaster recovery processes.

Subscription cancellation

Deleting your aloka account may not automatically cancel an active subscription purchased through Google Play or Apple App Store.

If you purchased a subscription through an app store, you may need to cancel it directly in your Google Play or Apple App Store account settings.

Verification and timing

For security, we may need to verify your identity before deleting your account. We will process deletion requests within a reasonable period and in accordance with applicable law.

Related legal pages

For more details about how we collect, use, share, and retain personal information, read our Privacy Policy.

For rules about using aloka, read our Terms & Conditions.